Kashmiri Short Kurti

Return and Refund Policy

At Husn-e-Rubai, we strive to ensure that you are completely satisfied with your purchase. If, for any reason, you are not happy with your order, we are here to assist you with our hassle-free return and refund process.

Return Policy

• Return Period:

  • You can initiate a return within 7 days of delivery of the product.

• Return Condition:

  • The item must be in its original condition, unused, unwashed, and with all original tags and packaging intact.
  • Items that show signs of wear and tear, alterations, or damage caused by the customer will not be eligible for a return.

• Return Process:

  • To request a return, please contact our customer support team at [insert contact details] with your order details.
  • Our team will arrange for the item to be picked up from your location.

Refund Policy

• Refund Initiation:

  • Refunds will be initiated once the returned item is picked up and inspected by our team.

• Refund Processing Time:

  • After approval, the refund will be processed within 3-5 working days.
  • Refunds will be credited to the original mode of payment or as store credit, depending on your preference.

Exceptions

• Certain items may not be eligible for return or refund, such as items marked as final sale or custom-made orders.

For any queries or assistance, please reach out to us at [insert contact details]. Your satisfaction is our priority, and we are committed to making your shopping experience with Husn-e-Rubai delightful and worry-free.

Shipping Policy

At Husn-e-Rubai, we aim to provide a seamless shopping experience by ensuring timely and secure delivery of your orders. Please read our shipping policy carefully to understand the terms of our delivery services.

• Shipping Charges:

  • Shipping charges are applicable as per your order and will be displayed at the checkout page before you make the payment.
  • All shipping charges are non-refundable.

• Prepaid Shipping:

  • We only offer prepaid shipping services. Cash on Delivery (COD) is not available at this time.

• Delivery Timeline:

  • Standard delivery will be completed within 7-10 business days from the date of order confirmation.
  • Please note that business days do not include weekends or public holidays.

• Urgent Deliveries:

  • For urgent deliveries, additional charges will apply. The exact amount will be calculated based on the delivery location and urgency of the order.
  • If you require urgent delivery, please contact us at [insert contact information] before placing your order to confirm availability and charges.

• Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email or SMS to monitor the progress of your delivery.

• Address Accuracy:

  • Please ensure that the shipping address and contact details provided are accurate and complete. Husn-e-Rubai will not be responsible for delays or non-delivery caused by incorrect or incomplete information.

• Delivery Restrictions:

  • Deliveries are subject to the availability of the shipping services in your area. In case we are unable to deliver to your location, we will inform you promptly and process a refund if necessary.

For any queries regarding our shipping policy or the status of your order, please feel free to contact us at [insert contact email or phone number].

Thank you for choosing Husn-e-Rubai for your shopping needs!